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Denk2195001
Newbie
‎05-29-2023 06:25 PM

AMC Channel Playback Issue

Roku should offer us refunds for AMC Plus they should get the channel to work before offering it to us we pay for nothing that is not right

 

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RokuLianna
Retired Moderator
‎05-30-2023 08:52 AM

Re: AMC Plus: Unauthorized Request on Welcome Back Screen

Hi @Denk2195001

Welcome to the Roku Community!

Does the issue only occur on AMC Plus or across other channels installed on your Roku device?

Have you tried removing the affected channel AMC Plus and then re-install again? If not,we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.

For detailed instructions, refer to this Support link for more information: How do I resolve channel playback issues? | Official Roku Support.

Let us know if there's any difference after.


Warm Regards,
Lianna

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