Solving playback issues

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Sasha3
Level 7

65” 4k Smart TV Display suddenly stopped working

My 3 year old TV suddenly stopped working last night, the only time the screen will come on is for less than a second when the screen is turning on when you press the power button on the TV.

Ive tried resetting the TV and unplugging it multiple times and neither has done anything, is there anything else I might be able to try?

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1 REPLY 1
RokuKariza-D
Roku Employee
Roku Employee

Re: 65” 4k Smart TV Display suddenly stopped working

Hello @Sasha3

Thanks for the post.

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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