Solving playback issues

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WBCL-IT
Reel Rookie

42-524df0d2 error on Express+

5 years ago I created two apps for our radio stations using Instant Tv Channel.  It's been working great till this week or so.

I have an Express+ that won't play radio streams, but I can stream TV stations.  The other Roku TV device I have does play everything normally.  On the Express+ is get a 42-524df0d2 error.  I deleted the app and reinstalled, reset wifi network, and updated device, still receive error. 

 

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RokuERey
Community Moderator
Community Moderator

Re: 42-524df0d2 error on Express+

Hi @WBCL-IT,

Welcome to the Roku Community!

Thanks for letting us know about this, and we'd like to take a closer look at it.

Have you tried connecting that device to another HDMI cable or another TV to see if you're still seeing the same issue occur?

Please let us know more about this so that we can further zoom in on it.

Thanks,

Rey

ERey.
Roku Community Moderator
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WBCL-IT
Reel Rookie

Re: 42-524df0d2 error on Express+

HI,

I tried a different TV and HDMI cable and had no change.  

I also, updated the .pkg file to increase the rsg_version to 1.2.  As requested by the vendor (InstantTvChannel.com).  Still no change.

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makaiguy
Community Streaming Expert

Re: 42-524df0d2 error on Express+

@WBCL-IT-

You've posted to a forum for Roku users, where few, if any, will be able to help. The Developers forums are a couple of doors down the hall: https://community.roku.com/t5/Developers/ct-p/channel-developers

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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