Forum Discussion
Need help getting past step 6! I’ve reset router, updated firmware for hub, deleted everything and repeated setup. Still I find myself stuck on same step! Is it an iPhone issue or?
- RokuJohnB2 years agoCommunity Moderator
Hi Dern,
A warm welcome here in the Roku Community!
We understand you are having trouble setting up your Roku smart home monitoring system because you are stuck in the step six process. We're happy to help. Please try restarting your phone and selecting "Allow critical alerts."
Let us know how it works, and we'll continue to assist you further.
Regards,
John- rockstar203012 months agoNewbie
I'm having the exact same issue. Restarting phone didn't work. Critical alerts are allowed on my iPhone as well. But still each time I click the Allow Critical Notifications it says loading and then doesn't move past this screen.
- Pumatthew12 months agoNewbie
Same thing is happening to me