I have turned off 2FA at least 5 times and it doesn’t turn off. This was and is an incredibly bad idea, I will be getting rid of all Roku cameras and lights bulbs, 2FA isn’t wanted and just makes turning on and off lights a pain and gets in the way with members trying to access the app. I gave you more than enough time to fix this, and now you lost a customer so glad I didn’t buy all the other devices I was planning on buying.
I get this too. For anyone who also gets this, heres how I avoid it:
Turn off wifi. Open the app. Close the errors. Turn wifi back on.
I got rid of Roku and not coming back. Roku lost me as a customer because they don’t understand and are unwilling to understand that most people just don’t want 2FA.