Smart home app

[ERIKHUHHH]

The smart home app logged me out and when I tried to do it by email it wouldn’t even send the verification so I just made a new email but the light bulbs stuck in the other, what can I do I need to turn my light off :’(

[RokuJechealR · Accepted solution]

Hi @ERIKHUHHH,

A warm welcome here in the Roku Community!

We're glad to assist you with your problem with turning off your Roku Smart bulb. Please try to factory reset your Roku smart bulb by turning the power off and on three times. A reset is successful when the light(s) start to pulse. Also, please try to retrieve your Roku Smart Home email if you sign in to the article.

All the best,
Chel