Smart home app

Learn how to use the Roku home app to control the smart devices in your home. Join the online community forum for troubleshooting tips and helpful resources.
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Saphryn135
Reel Rookie

Re: Failed to update device list (error code %s)

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I just installed the Roku Mobile App and logged in and then as soon as I opened the Smart Home app, it automatically logged me in, and allowed me access to everything.  Thank you very much.

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MLouLo
Newbie

Re: Failed to update device list (error code %s)

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So all I did was uninstall and reinstall my Roku Smart Home app. I relogged back in and it fixed itself. And if you don't remember your password, use the internet either on your computer or smartphone and click the forgot password button. After you've changed your password wait about 15-30min for your password to update on the Roku servers. Then log back into the Roku Smart Home app and you should be as good as gold. 

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