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Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

reinstalling a 3810x stick that has been deactivated

I was having trouble with a Roku stick that would not connect.  So I deactivated the stick on the computer. Now when I try and reinstall it. I cannot get an access code. It just goes to the old screen I had on the tv with Roku with all of the channels. I dont see a way to reinstall the stick. (3810x)

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Community Streaming Expert

Re: reinstalling a 3810x stick that has been deactivated

You have to factory reset the stick to link it to your account again.  From the Home Screen menu go to Settings->System->Advanced system settings->Factory reset and follow the instructions.

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