Roku setup

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Co0723
Level 7

Try back later message. Error 500

Message “Sorry something went wrong. Please try again later. (Error - 500)

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3 REPLIES 3
Strega
Level 17

Re: Try back later message. Error 500

Is this on the Xfinity app?  (That's what comes up with I search for that error code.)

 

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Julian1947
Level 7

Re: Try back later message. Error 500

I have that message 

something went wrong

try again later.   Error -500

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RokuMary-F
Roku Employee
Roku Employee

Re: Try back later message. Error 500

Hi @Julian1947,

Welcome to the Roku Community!

I'd be happy to take a closer look to see how we can help. Which streaming channels are you experiencing this issue on? Does the issue only occur on a specific channel or all channels on your Roku device? What troubleshooting steps have you taken so far to try to resolve the issue?

With more information, we will be able to assist you further.

Sincerely,
Mary

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