@pastortlc-
The Advanced Wireless Receiver (AWR) is a nodule that is part of the USB power cable for recent Streaming Stick models, so that error message would indicate you have one of the Streaming Stick models. These models are normally used behind the TV, where infrared (IR) signals from most remotes cannot reach. Consequently, Streaming Sticks have no IR receptors and are controlled by Roku remotes which connect by WiFi, not IR. In the current product line, this means any one of the Voice Remote models. Non-voice Roku remotes control via infrared, not WiFi, and will not work with Streaming Sticks.
The AWS nodule in the USB cable contains the WiFi radio for these models, unlike other models where the radio is located inside the Roku itself. The AWS is essential for the unit's operation, both to connect to the internet via the local WiFi network, and to communicate with the Streaming Stick's WiFi remote. Should it be missing or not functional you cannot replace it with a normal USB cable without this module.
So..
- You must have a functional Advanced Wireless Receiver in place.
- You must have a Voice Remote which can pair to the Streaming Stick via the AWS.
Roku Community Streaming Expert
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Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
