Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Superdog
Newbie

Roku stream bar Froze TV Screen & Sound issue

Set up went fairly well. Have Vizio E390i-A1 Tv and spectrum cable.  I connected Streambar using HDMI cable.  Worked well the first day.  Second day TV screen was frozen, so I turned off everything and waited. That worked but now TV sound is only through TV speakers unless I am streaming - then sound from Roku can be adjusted.  How can I correct these problems. 

If it freezes up again I will be forced to return unit.

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Roku stream bar Froze TV Screen & Sound issue

Try unplugging the power from both the TV and the Streambar, waiting a minute or so, and then plugging them back in.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos