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Pamcg83
Newbie

Roku Ultra operating inconsistently through HDMI switch

We’ve used switches before with our Roku sticks with no problem. Bought a Roku Ultra for our living room, hooked it up to the switch and have inconsistent results. Sometime everything is fine; other times, there is nothing but snow on the screen.  Other devices (like our DVD player) are working through the switch so not sure why this inconsistency. If I hook it up directly to the TV, everything is fine. Any ideas for how to figure out what is causing problem?

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AvsGunnar
Community Streaming Expert

Re: Roku Ultra operating inconsistently through HDMI switch

@Pamcg83 

When you see the "snow", does pressing the Home button a couple of times on the Roku remote help to wake up the Roku device and make the snow disappear?

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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