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Roku Express "No Support!" Vizio TV VA26LHDTV10T

Vizio TV (VA26LHDTV10T mfg. 2009) shows "No Support!" Roku Express 3930 is connected to HDMI1, and TV is set correctly to Source HDMI1. Same problem if using HDMI2. Does Roku Express 3930 not support this Vizio TV?

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4 REPLIES 4
renojim
Community Streaming Expert

Re: Roku Express "No Support!" Vizio TV VA26LHDTV10T

Try a different HDMI cable and make sure you're using the supplied power adapter and not the TV's USB port.

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Poterico2
Streaming Star

Re: Roku Express "No Support!" Vizio TV VA26LHDTV10T

I agree with renojim. It could be the USB power that is giving you problems.

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makaiguy
Community Streaming Expert

Re: Roku Express "No Support!" Vizio TV VA26LHDTV10T

I'm guessing that "no support" message is from your tv, telling you that the Roku is sending a signal in a resolution which the tv does not support.  If that's the case, you should see the normal "bouncing letters" Roku startup screen, but lose your picture when it tries to load the home screen.

I'd suggest trying the Roku on a different TV if one is available, especially if it has a working Roku.  If it comes up okay there, go into Settings > Display type and change the Roku to the actual resolution of the problem set instead of the "auto" setting.  When you get to the countdown screen click on the "yes" option. Now move the Roku back to the first set and see if it works.

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I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Re: Roku Express "No Support!" Vizio TV VA26LHDTV10T

Thanks for the tips. I tried all the recommendations and settings but the TV still shows "No Support". I used this TV and same Roku 3 for over a year but it all of a sudden stopped working. The Roku works with my other TVs but somehow stopped working on this older TV. Too bad since it as a nice smaller TV that I can move around but it needs the Roku since it is not a smart TV. 

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