Roku setup

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Jeff21
Level 8

Roku Express has issues. I need help

3930RW  X00400Y6L0G8 10.5.0 build 4201-ae

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2 REPLIES 2
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Express has issues. I need help

@Jeff21 

Thanks for the post.

Can you please specify the issue you are experiencing? What are the exact steps to reproduce the issue? What are you seeing? With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Jeff21
Level 8

Re: Roku Express has issues. I need help

It is the 10.5 update that keeps the device from connecting to the wifi. 

Wifi is excellent and pretty fast!

The device while showing excellent signal shows no wireless/no internet. 

Factory reset connects immediately until 10.5 is reinstalled. Only roku devices are having this issue. I want to roll back the update.

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