Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
I just purchased a brand new Roku Express for my Vizio TV. After doing the initial "set up" - my TV basically "fried" (the rainbow lines up and down the screen). Now my TV won't turn on at all. The TV had been working fine until I plugged in the Roku Express. Please help! Thank you.
I just purchased a Roku Ultra and set it up on my Vizio TV- setup no problem- worked one day. The next day I turned on the TV- black screen, no picture, no sound, can't access controls- TV is DEAD. I followed all of the trouble shooting advice and cannot get my tv to work again. How can they market a product that can kill your TV??
YEs, It is a software problem that was caused by installing Roku Ultra- it fried my Vizio TV which is no longer under warranty..
The Vizio TV has worked fine it is about 4 years old with no problems whatsoever - I really liked it-- until I installed Roku Ultra yesterday and now it is dead. As I mentioned I followed all protocols for trying to reboot the TV to no avail and I now have to buy a new TV. This is totally unacceptable.
I had the same issue. I had a Vizio TV that was working fine and within 2 weeks of using a new Roku Express it was fried. Within 24 hours of the issue, I had problems turning it off and on with the Roku remote. The about 5 minutes before it fried, I was watching a program and half the screen started getting multi-colored stripes. I tried rebooting and when it came back on, the stripes were still there and then the whole picture went out and now I can't even start the TV at all. I have a Roku Ultra on my second Vizio TV, but I will be returning both Roku devices as I don't want to risk frying another TV.