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Roku Account does not see new Tv, can't get p checking for new software

Hisense does not show up in Roku account and checking for new software is a sticking point

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renojim
Community Streaming Expert

Re: Roku Account does not see new Tv, can't get p checking for new software

If you can, try connecting to an alternate network like your phone's hotspot to get through the initial update.  You may have to unplug your TV for a few seconds and plug it back in to get back to the "Let's get started" screen.  If you can't do that, you may be able to update from a USB flash drive.

How to use USB to update your unconnected Roku TV system | Official Roku Support

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