Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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RokuDanny-R
Retired Moderator

[RESOLVED] Activation and service interruption

Update 1/26/2023 - 4:02 PM PT RESOLVED

Services have now been restored. We apologize for the inconvenience and thank you so much for your patience!


Update 1/26/2023 - 1:44 PM PT RECOVERING

Activation service has now been resolved. Please be aware that Roku Smart Home notifications as well as Alexa and Google Voice are still impacted. We apologize for the inconvenience and thank you so much for your patience!

Update 1/26/2023 - 1:08 PM PT RECOVERING

This service interruption is now recovering. We apologize for the inconvenience and thank you so much for your patience!

1/26/2023 - 1:04 PM PT Roku is aware of an issue reported by users who are unable to activate their Roku devices.

If you are trying to activate your device, please try again later. Our priority is to get this resolved as soon as possible, and we ask that you bear with us as we manage this issue. 

Thanks for your patience.


You will not need to contact support or take any action at this time.

Danny R.
Roku Community Moderator
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