From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
We do not have enough details from your original message to make an effective suggestion. Could you tell us specifically about the issue you're experiencing? With more information, we can assist you further.
Re: No setup screen appears after following setup guide. Twice.
I bought a Roku Express. I set it up as instructed, but all I get is the language screen, I press ok and then it goes to the bouncing Roku screen. I've unplugged, tried another TV, reset the box, everything that you've advised in other blogs. no matter what I've done all I get is Language screen and then then bouncing Roku logo....
I'm so disappointed that I have asked the supplier for a full refund
Please provide us with the serial number/device ID of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.
Re: No setup screen appears after following setup guide. Twice.
If you have read all my posts, it explains everything I've done to solve this matter.
I've a reset like you suggested, tried another TV, I given you the serial number etc, I have done everything that you have asked me to and all I get is the language screen and then the bouncing Roku logo......
