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akent35
Roku Guru

Netflix "Settings" Question

I have a Roku Ultra 4661R device (actually 2 of them), and they work fine. I understand how to "replace" a Netflix account with another one. But what I also want to do is to "copy" my preferences, etc. from that deleted Netflix account to the new one. In this way I still have the same lists, etc. of what I have been watching (I watch quite a few Korean dramas on Netflix, and I want to retain them on the new account).

Would appreciate assistance with this.

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3 REPLIES 3
renojim
Community Streaming Expert

Re: Netflix "Settings" Question

You should ask Netflix about that.  https://help.netflix.com/en

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akent35
Roku Guru

Re: Netflix "Settings" Question

Netflix could not help me! They say the transferring of profile, settings, etc. is not supported. Ugh!

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RokuNimfa-C
Retired Moderator

Re: Netflix "Settings" Question

Hi @akent35

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the Netflix customer support team to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
You can reach them here: Netflix Support.


Regards,
Nimfa

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