Roku setup

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Kcragel
Level 7

My husband died. He set up all if our devices. How can I transfer devices to my account?

My devices are already setup. I need to access them through my account since my husband died. How do I switch so I can control devices?

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2 REPLIES 2
Tivoburkee
Community Streaming Expert

Re: My husband died. He set up all if our devices. How can I transfer devices to my account?

I'm so sorry for your lost. 😞 If you want the Roku under your own account you will need to factory reset the Roku, either through the menu:

 

Settings> system> advance system settings> factory reset> follow prompts

Or by finding the reset button or pinhole on the Roku itself, press it with Roku power for at least 30 seconds. 

After a reset you might have pair your remote to the Roku.

 

 

 

 

 

 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Kcragel
Level 7

Re: My husband died. He set up all if our devices. How can I transfer devices to my account?

Thanks, but won't thar wipe out all my channels?

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