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jimconsidine
Reel Rookie
‎01-21-2022 11:24 AM

My home screen is M.I.A. after unlinking my device online.

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Hi. Today, I made a fatal flaw of removing the one linked device connected to my Roku device.  I thought (which is my biggest mistake!) that since I have added a new television since setting up Roku in 2016, that I should update the linked device. The problem is, I cannot seem to find where I go to to "link a device".  

Now my home screen is gone. I am trying to find out how I can restore it. Any suggestions? Thank you for your time.

Jim Considine

Jim Considine
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renojim
Community Streaming Expert
‎01-21-2022 10:59 PM

Re: My home screen is M.I.A. after unlinking my device online.

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@jimconsidine, you will have to factory reset your Roku device to link it to an account.

How to factory reset your Roku® streaming device | Official Roku Support 

Roku Community Streaming Expert

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renojim
Community Streaming Expert
‎01-21-2022 10:59 PM

Re: My home screen is M.I.A. after unlinking my device online.

Jump to solution

@jimconsidine, you will have to factory reset your Roku device to link it to an account.

How to factory reset your Roku® streaming device | Official Roku Support 

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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jimconsidine
Reel Rookie
‎01-22-2022 08:50 AM

Re: My home screen is M.I.A. after unlinking my device online.

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Reno Jim,

Thank you for this information. I expected that a reset would be the required and am in process to setup the account again.

One good thing will come from this. I purchased an SD card for my unit (Model 4230X1). I was never able to get it to work with my Roku device. After resetting it, I reinserted the card and it is working.

Thank you,

Baltimore Jim

Jim Considine
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