Roku setup

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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joanigrl66
Level 7

Keep getting the message "The Roku Channel Store service is currently unavailable"

Just set up Roku Express, and account, downloaded the APP added some channels. But when I go back to the TV ROKU remote to Home>Streaming Channels I receive the error "The Roku Chanel Store service is currently unavailable. Please Try Again Later' no channels are shown. I am logged in to newly created account. 

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2 REPLIES 2
renojim
Community Streaming Expert

Re: Keep getting the message "The Roku Channel Store service is currently unavailable"

I would suggest restarting everything - modem/router and Roku.  Unplug the power from modem/router and Roku.  Wait a few seconds and plug the modem/router back in.  Wait a few minutes and plug the Roku back in.

It's not a solution, but you can also try using your phone's hotspot and connecting the Roku to that to see if it can connect to the channel store.

Roku Community Streaming Expert

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DBDukes
Community Streaming Expert

Re: Keep getting the message "The Roku Channel Store service is currently unavailable"

@joanigrl66 

Are you in the US? Is your account in the US? Is your ISP in the US? Are you using a VPN?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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