Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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makaiguy
Community Streaming Expert

I can't activate my Roku device

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Some Roku web pages do not deal well with small screen formats like phones and maybe even tablets.

As has been suggested earlier, try switching between portrait and landscape orientation, or vice versa, on your device. Also, if your browser gives this option, try turning on desktop view.

Or, just go back in on a desktop or laptop computer.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Ducsoup
Channel Surfer

I can't activate my Roku device

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Ok here is an update. First thanks for all the reply's. I used my laptop and got a continue button at the bottom of the promo offer page which does no show up on a iphone at least. I did not try turning the phone, just went straight to the laptop and it work without issue. Thanks!

makaiguy
Community Streaming Expert

I can't activate my Roku device

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@Ducsoup- Thanks for reporting back and marking solutions, as it may help others.

Flagging this to bring it to the attention of Roku employees @RokuDanny-R, @RokuKariza-D, & @RokuMary-F.  Alert your web designers please.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos