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Kenole8
Channel Surfer

Headphones and speakers should be able to work at the same time

It seems to me that a simple software tweak would allow speakers and headphones to be active at the same time.  I am hearing impaired and my spouse is not.  So too loud for her and not loud enough for me.  A fix would be a great selling point.  Same problem with thr ROKU remote.   We learned in kindergarten to share.  Can you guys learn to share as well?

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Headphones and speakers should be able to work at the same time

Thanks for posting here in the Roku Community, @Kenole8!

We understand that this feature would bring inconvenience to your streaming experience. We're here to pass on the information to the appropriate team. 

We value your opinion and will take this as feedback from you. Thank you for bringing this matter to our attention, and we'd be happy to pass along your contribution to the team. 

In the meantime, we recommend using the Headphones mode on your Roku Mobile App, which can connect up to four devices simultaneously as a temporary workaround. 

Please let us know if you need more help with the process, and we'll assist you further.

Best,
The Roku Community Team

Emmanuel-D.
Roku Community Moderator
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makaiguy
Community Streaming Expert

Re: Headphones and speakers should be able to work at the same time

@Kenole8-

Same situation in our household.  Option is requested frequently, but never implemented. 

Thinking about it  though, I suspect there may be no way to control the two volumes separately on systems that were not designed with this in mind..

Edited to add...

The suggestion of using the remote listening capability of The Roku remote app does not solve your problem as this also silences the TV speaker.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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