Roku setup

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Don't have the remote and it's trying to set up my phone remote it. It won't pair what do I do

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renojim
Community Streaming Expert

Re: Don't have the remote and it's trying to set up my phone remote it. It won't pair what do I do

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If your Roku device isn't already connected to your network then you can't use the phone app until it is.  You need a physical remote to get it connected to a network.

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renojim
Community Streaming Expert

Re: Don't have the remote and it's trying to set up my phone remote it. It won't pair what do I do

Jump to solution

If your Roku device isn't already connected to your network then you can't use the phone app until it is.  You need a physical remote to get it connected to a network.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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