Forum Discussion

keiosha444's avatar
keiosha444
Newbie
3 years ago
Solved

Channel activation update stuck

My Roku TV was fine then started messing up so I reset it but clicked factory reset by accident and tried making a new Roku account and it is stuck on channel update 1 of 50 “maximizing fun factor..” I don’t know what to do I haven’t watched tv for 2 nights it’s still stuck. 

Create a Roku account
General setup question
TV & Player Setup
  • ChristiNjordan's avatar
    ChristiNjordan
    2 years ago

    We had this problem after power surge. Tried unplugging that didn’t work. Did a factory reset which included a software update and it worked fine. 
    Step one: Plug back in and power on

    Step Two: enter email but DO NOT activate yet.

    Step Three: (While it sends activation to your email) Click asterisks (*) on your remote and select Factory reset.

    Step Four: follow the prompts and you should be good 👍 

5 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert
    3 years ago

    Try unplugging the power for a few seconds and plugging it back in.  Worst case you'll have to factory reset it again and start over.

    • ChristiNjordan's avatar
      ChristiNjordan
      Newbie
      2 years ago

      We had this problem after power surge. Tried unplugging that didn’t work. Did a factory reset which included a software update and it worked fine. 
      Step one: Plug back in and power on

      Step Two: enter email but DO NOT activate yet.

      Step Three: (While it sends activation to your email) Click asterisks (*) on your remote and select Factory reset.

      Step Four: follow the prompts and you should be good 👍 

      • einar2's avatar
        einar2
        Newbie
        2 years ago

        We've updated our dispute resolution terms. The blook will not let me to agree,it will not let me view updte terms.