Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
I bought a new Roku Express, did exactly what the instructions say and I can’t even get passed the “Bouncing Roku” screen. The light on the model is solid. I held the reset button, same thing happened. I’m so lost!
In addition to what @renojim said, when you held the RESET button to start over, you did have power applied, right? And you held it for at least 30 seconds (some instructions say 10 seconds, but it's 30)?
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
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