Broken wire, what do I do
The wire that connects the Roku to my tv to the USB is broken. What do I do? Buy a whole new Roku?
Forum Discussion
Thanks for flagging this here in the Roku Community, May1234.
We understand that the cable of your Roku Streaming Stick has been damaged. No worries, help is here.
We just sent you a direct message to your inbox for further assistance. Could you please provide more details about your concern? We'll take it from there and make sure to help you out!
We are anticipating your prompt response.
Warm regards,
Emman
Little curious if it's required for WiFi, or if it just adds more range? According to Wikipedia, the 3810 is from 2019. I would think that would be MicroUSB.
Yes. Starting with Streaming Stick 3810 the WiFi radio was relocated from within the stick itself to a pod in the USB cable. The appropriate Long Range WiFi cable is essential for use of Streaming Sticks 3810 and up for connecting to the home network and for communication with the remote.
I presume the somewhat outdated USB Mini connection to the 3810/3811 was used to discourage use of a plain USB cable that has no WiFi radio pod.
Likewise the USB Micro connection for the 3820/3821 prevents connecting the incompatible 3810/3811 cord and, now that USB C cables are in common use, still somewhat discourages the use of a plain USB cable.
To add for the original poster, or anyone who's cable faces UP: If you do get a new cable, also get some stick-on hook or loop you can put above the Roku. Run the cable up and over that hook so that there is no side-force on the cable.
I also have the same problem. what am i supposed to do? the wire is not available in roku website.
I also have the same problem. what am i supposed to do? the wire is not available in roku website.
