Roku setup

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NinaD
Newbie

Brand New Roku said it was updating, then list signal.

Just attempted to set up my new roku. Went thru adding wireless info, then it said it was updating and would restart. It went off about 30 seconds later, shows no signal to the tv and never came back on. We turned off everything and restarted tv and roku. The Roku logo shows up and then nothing- no signal… 

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renojim
Community Streaming Expert

Re: Brand New Roku said it was updating, then list signal.

Try starting over with a factory reset.

How do I factory reset my Roku® streaming device? | Official Roku Support

Roku Community Streaming Expert

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