@here2there , I'm getting the emails from this thread, and when I changed my email address, I got emails at both the old and new emails indicating that the email address change was accepted. So, it appears that only activation links are not getting out.
Hi @here2there,
Thanks for reaching out and providing me with your information.
We'll have a member of our Support team reach out to you via email, they will continue assisting you from there and provide a resolution to this issue.
If you need any additional help and we’ll follow up to continue assisting you.
Best regards,
Mary
Hi there Mary, I appreciate you so much with such a nice quick reply ! About how long will it be for your support team to contact me by email (days/weeks) so I can be looking for it ? Will Roku be in the senders name (so I will recognize it) ?
Have a blessed day always !
Take care !
J. K.
Hi Mary, Since I haven't gotten a reply from you, I must ask again, approximately how long am I going to have to wait for your support team to contact me by email (days/weeks) so I can be looking for it ? Will Roku be in the senders name so I will recognize it ? (In addition, does your Support Team have a fone # ?) Thanks !
Hi @here2there,
Thanks for your post.
It seems that our Support team already sent you an email follow-up recently. Kindly check again your inbox or the spam or junk folder.
Keep us posted on how it goes.
Regards,
Nimfa
Thank you for letting us know about this, @here2there.
We appreciate your effort in finding the emails coming from us and we're happy to hear that you have successfully activated your Roku devices.
Thank you for choosing Roku. Stay safe and healthy!
Regards,
Nimfa