Roku setup

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Playariich
Newbie

Activation no remote no wifi

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Activation no remote only serial number .no wifi device was factory reset.

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1 Solution

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renojim
Community Streaming Expert

Re: Activation no remote no wifi

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You need a physical remote, period.  Not to mention, you can't activate without an Internet connection.  Depending on the model of Roku device you have, you may may be able to use a universal remote that supports Roku devices, but if it's a stick that plugs directly into a TV without the need for an HDMI cable then you need a Roku Voice remote.

https://www.roku.com/products/accessories

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.

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1 REPLY 1
renojim
Community Streaming Expert

Re: Activation no remote no wifi

Jump to solution

You need a physical remote, period.  Not to mention, you can't activate without an Internet connection.  Depending on the model of Roku device you have, you may may be able to use a universal remote that supports Roku devices, but if it's a stick that plugs directly into a TV without the need for an HDMI cable then you need a Roku Voice remote.

https://www.roku.com/products/accessories

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.