Roku mobile app

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Deucalion
Level 7

iPhone Media Controls / Bluetooth Earbud Controls

I've been using private listening forever!  With newer headphones and earbuds having the ability to start and stop media when you take them off/put them on, I'm having trouble with the Roku.  When I put my earphones on/earbuds in, music starts and the Roku stops and disconnects.  If I inadvertently touch the earbuds, they start music, disconnecting the Roku.

Is it possible to make the Roku app and private listening work like other media apps like Apple Music, Youtube, media running on Chrome, Netflix, Hulu, etc.?  Meaning, the play/pause on my headphones will play/pause the Roku?  Also, the lock screen media widget would show Roku and the play/pause would work.

Is there any way to do this?  Any way to request the feature?

Although I don't think it's related, I know these questions are always asked:  I can say I have two Roku Premiere Ultras, a Roku Streaming Stick + and two Roku TVs.  All work with Private Listening and all behave the way mentioned above.  I have never NOT had this issue, but most recently I've had this issue with an iPhone 8+, X, XS, XS Max and 11 Pro Max.  The headphones are plugged in (play/pause), Airpods Pro, Sennheiser Momentum True Wireless 2, Beats PowerBeats Pro and Bose QC Earbuds (got'em today!).  Everything is running the latest updates/firmware/software/etc.

Apologies if this has been asked, I can't find info on this anywhere (I can't believe I'm the only person with this issue!).

Labels (2)
3 REPLIES 3
Majamft
Level 7

Re: iPhone Media Controls / Bluetooth Earbud Controls

My private listening hasn’t worked since the newest iOS update. I have no idea how to fix! Thanks for asking! Hopefully there’s an answer soon’

kmt0384
Level 7

Re: iPhone Media Controls / Bluetooth Earbud Controls

I was going to make my own post about this but I thought it would be easier to get an answer by replying on this post. Is there a way to get private listening to stop autoplaying Netflix whenever I turn it off/on? I love private listening but it’s annoying when I need to pause my show when I take my earbud off to go to the bathroom or something.

Deucalion
Level 7

Re: iPhone Media Controls / Bluetooth Earbud Controls

It does seem like it's possible.  My issue is mainly that my buds autostart/autostop when you take them out and put them in.  So, even if I manually pause the roku and take the buds out, when I put them back in, music starts.  Since the private listening is quieter than everything else on the iPhone, the music is blaring!  Would be awesome if private listening was like all other media on a mobile device...