Roku mobile app

[Judybobooty]

The roku.mobile app says it's connected to my TV. But none of the buttons are doing anything. It was working fine a few days ago. The only button that does anything is my favorited YouTube button. 

[MaryCQ]

I’m having the same issue. I unplugged the Roku Tv, restarted, checked that my Wifi correlates with iPad , deleted and reinstalled this great app but nada. The remote connects to my TV but the remote itself doesn’t click for a thing. 

[RokuEmmanuel-D]

Hi, @MaryCQ and @Judybobooty.

We're glad to have you joined us here in the Roku Community!

Dealing with this could be very frustrating, and we completely understand that. No worries; we're here to get this sorted out. 

To assist us in the investigation, could you provide the following details below:

• Roku Mobile App version
• Phone Make/Model
• Android/iOS version
• Specific troubleshooting steps you have taken to resolve the issue

We are dedicated to helping you with this. Please get back to us. 

Best,
Emman

[Annie911]

Roku will not connect to TV when it was working fine a day ago. The remote cuts on and off the tv and controls the volume. The app on my phone also connects to the ROKU but nothing on the screen of the tv. Do you have any suggestions? 

[Annie911]

I followed some advice by unplugging my router. It is working perfectly now. 

[RokuEmmanuel-D]

Hi, @Annie911.

Glad to see you here in the Roku Community!

Rebooting your Router can really help you get back up and running when you have issues like this, and we're happy you shared that workaround here. 

If you need more help, please don't hesitate to reach out. 

Happy Streaming!💜

Best,
The Roku Community Team