Roku mobile app

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Private listening doesn't work with latest version of app (7)

Private listening difficult to connect and won't stay connected in latest version of the Roku app. Sends messages like too many devices connected when only trying to connect one iPhone. Connection worked perfectly with previous versions of the app. No way to get tech support. Must be a bug in the latest app. Very frustrating. Chose Roku specifically for the private listening feature. Any way to get back the prior version? Any way to let the company know about this bug?