I have an onn Roku tv and have d/led the Roku app on my iPad and iPhone works fine on iPad but iPhone says it can’t find device. On same network and allow access but nothing. Worked fine on my iPhone 10
Have the same with SO’s iPhone 14 Pro (iOS 16.3) Max where she can only find the device via IP. Even then she can’t start the tv via the Roku app but only control after it’s woken up. I have no such issues with iPhone X (iOS 16.1.1).
Thanks for the post.
Have you verified that the mobile device and Roku TV are on the same wireless network, and not a different frequency? Have you tried rebooting your wireless network to see if that helps?
Please keep us posted what you find out and we will be able to assist you further.
Thanks,
Danny
Rebooting the router does nothing, there is obviously a bug that needs fixed in ios apple needs to get this resolved because almost everyone has a roku or firestick and if anyone is like me they lose the remote, and resort to using their smartphone to control those devices
Spirited-Pea-1706 on reddit shared this:
"I’m super late, but I just had this issue, and I wanted to comment what helped me fix it (just in case anyone else is having this problem). I’m on an iPhone, and I went to my settings- then Wifi- then clicked on the Wifi I am connected to. It will show things like “auto-join”, “Low Data Mode”, etc. You should see “Private Wi-Fi Address”. If that’s turned on, turn it off. Then go to your Roku app & your device should be on there & you should be able to connect. This is what I did, and my device appeared & I was able to connect. After connecting, I switched the “Private Wi-Fi address” back on again & everything is still working perfectly. I hope this helps anyone else who has this issue."
This worked for many. Unfortunately it didn't work for me.
Thanks for the advice! Unfortunately it doesn’t seem to be working for me either.
Just out of curiosity, are you using a mesh network system like Netgear Orbis or Amazon Eeros?
I have Orbis and I am curious if those have something to do with the issue or if it is an iPhone 14 pro issue, or some combination of the two. I noticed other people having issues were using Eeros or Orbis.
