Roku mobile app

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Cannot activate Roku app on Android Moto X

I can install the Roku app on my Moto X Android phone, but cannot get the app started by pressing the "continue" button because the "continue" button does not work when pressed (nothing happens). I can open the "Terms and Conditions" and the "Privacy Policy". Have tried to uninstall and re-install. All other apps are working on phone. Checked with my phone carrier, Republic Wireless and they said to check with Roku. I may have to do a factory reset if nothing else can solve this.

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