Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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MichaelSL
Reel Rookie

Can't select Hotel mode because Mobile App is on a different network

I forgot my remote at home.

My Roku and Smartphone are both connected to same network.

I use Mobile App to change the Roku's network setting.

It prompts me whether I am at home or hotel.

This is where I get stuck. My Roku seems to be connected to the hotel because I cannot select Hotel. I try switching my phone to the hotel. I still can't select Hotel. The Roku just sits there waiting for me to decide.

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