Can’t log in to Roku app on Fire 10 tablet
I recently downloaded the Roku app onto my fire 10 tablet. Every time I try to log in it say the user name/password are incorrect. But I can log in on other devices? Any ideas what’s going on?
Forum Discussion
I downloaded the Roku TV app to my Amazon Fire Tablet 10 (running Fire OS 7.3.3.0 - Fire HD10, 11th Gen).
The app will open, but if I want to sign in (which I do), it won't accept my login ID/password combo. I know I have the right ID/password combo as I then used them to log in to the Roku site and make this post.
So, what about the Fire Tablet 10 and the Roku TV app is leading to this incompatibility? I care as I want it to keep track of what I've watched, what I have left to watch, and my list of things I'm planning to watch later.
Other people have reported this. I don't think there was a solution:
https://community.roku.com/t5/Roku-mobile-app/Can-t-log-in-to-Roku-app-on-Fire-10-tablet/td-p/951092
Hi! I have the same annoying issue signing in with my Amazon Fire Tablet. I just chatted extensively with a Roku agent for them to tell me it must be an Amazon issue. Like I disagree if I couldn't access the Roku app completely on my tablet then maybe I would agree but since it says my login information doesn't match their records or something to that effect when like you said I know for a fact it's the right email and password information cause works on my other devices. Have you had any resolution to this problem? Did you find a way to login via your Amazon tablet? If so please let me know in a reply. Thank you. And if anyone else has a solution to this problem please reply. Have a great day!
I see Roku has not addressed this issue for many months beyond asking the same troubleshooting questions.
I have the same issue and it's driving me nuts because there's content I can't access any other way.
Why disable it on a fire tablet when it works perfectly on a fire stick??
I can't access the app on my Kindle, but I can log in via the web browser and watch content. You may want to try it that way...
