Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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JAKE2006
Newbie

App freezes on remote functions

I am using the app as a remote to my roku TV. If I do not use the remote after like 5 to 10 minutes it freezes & I have to close out the app & re-enter and go back to remote feature to make it work again. WTF is it just me?, is it my phone?, is it my TV?, or is it the app?

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ricanbeans
Newbie

Re: App freezes on remote functions

The same happens here. I've found it happens after the screen locks when the remote is left on the screen. Upon return the app is frozen and/or crashes. It's super annoying. 

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RokuDanny-R
Retired Moderator

Re: App freezes on remote functions

@ricanbeans

Thanks for the post.

Can you please specify the issue you are experiencing? What specific Roku model device are you using? What are the steps to reproduce the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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