Roku legacy products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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lizlittle
Level 7

Power adapter for 2500X Roku?

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My mom gave me her old roku but it is missing the power adapter. Does anyone know which power adapter i need to buy for it?

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makaiguy
Community Streaming Expert

Re: Power adapter for 2500X Roku?

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The 2500 is the Roku HD released 'way back in 2012.  It uses a 12v power adapter with a permanently attached cord that is available from the Roku accessories page (https://www.roku.com/products/accessories/player) for $9.99 -- scroll down to the PW01 adaptor.  You can also find them from a number of third parties on several sites like Amazon and Walmart -- do a web search for roku 2500 power cord.

My advice would be to junk the 2500 and get a current unit.  Roku considers the 2500 to be legacy equipment that is no longer supported and is no longer receiving updates.  It lacks features of current models and by today's standards is extremely slow.  An increasing number of the more popular channel apps cannot run on it and aren't even shown in the 2500's Channels list for download.   A replacement power supply for the 2500 will cost 1/3 to 1/2 the price of a current more capable Roku model that comes with it's own power supply. 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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makaiguy
Community Streaming Expert

Re: Power adapter for 2500X Roku?

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The 2500 is the Roku HD released 'way back in 2012.  It uses a 12v power adapter with a permanently attached cord that is available from the Roku accessories page (https://www.roku.com/products/accessories/player) for $9.99 -- scroll down to the PW01 adaptor.  You can also find them from a number of third parties on several sites like Amazon and Walmart -- do a web search for roku 2500 power cord.

My advice would be to junk the 2500 and get a current unit.  Roku considers the 2500 to be legacy equipment that is no longer supported and is no longer receiving updates.  It lacks features of current models and by today's standards is extremely slow.  An increasing number of the more popular channel apps cannot run on it and aren't even shown in the 2500's Channels list for download.   A replacement power supply for the 2500 will cost 1/3 to 1/2 the price of a current more capable Roku model that comes with it's own power supply. 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Yodrak
Level 7

Re: Power adapter for 2500X Roku?

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Um, my Roku 2500X HD says on the back that it needs 5 volts, not 12 volts.  And the cord is not permanently attached, it's a plug-in power adapter.

"The 2500 is the Roku HD released 'way back in 2012.  It uses a 12v power adapter with a permanently attached cord ... "

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