Forum Discussion

Dmvtv's avatar
Dmvtv
Channel Surfer
3 years ago

Videos do not play on Roku channel

It's been 11 months and Roku and Vimeo still hasn't figured out why my channel doesn't work. The videos are up loaded and categorized, made public, all descriptions filled on my Vimeo. On Rokus end it looks like everything is right as well. But when I actually go on my channel on Roku, you can see the videos but when I press play it doesn't work. I have no idea what's going on. Can anyone please helpy channel is DMV TV 2. 

16 Replies

  • It's possible you have a logic error in your feed file.  Roku does not do a good job validating your feed file.

    If possible, please post your feed file so that it can be inspected for errors.

    • Dmvtv's avatar
      Dmvtv
      Channel Surfer

      Baradanikto 

       

      Hi thank you for your reply. 

      How do I find the feed file? 

      On my direct publisher I only see feed status and feed Url. Thank you for any specifics.

      • Baradanikto's avatar
        Baradanikto
        Roku Guru

        That depends on what you are using to create the feed file.  It sounds like you might be relying on Vimeo to output your feed.  I don't use Vimeo, so, I can't tell you where to look.  However, there have been plenty of posts on this forum indicating that Vimeo tends to output a single feed file for every showcase you define.  That won't work in Roku.  You'll need to combine them into one feed file.