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vsynplus
Newbie

Roku built-in Dash player is not displaying caption options correctly for the user

Roku built-in Dash player is not displaying caption options correctly for the user. Our content is provided with special accessibility audio captions for hard-of-hearing community, with 3 distinct tracks available for various scenarios in case hard-of-hearing watching, or a combination of people watching TV together (i.e. sign, voice & cues, full).

The dash manifest has distinct Labels for each subtitle track, even though all 3 have the same Language, all 3 tracks must be presented on the player With the Labels, to let users decide the best Captions for their situation.

However currently only a single track is shown, ignoring the other two.

How can I get all three options to show for all content?

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1 REPLY 1
renojim
Community Streaming Expert

Re: Roku built-in Dash player is not displaying caption options correctly for the user

This may be a bad answer, but can you make the language something like "English1", "English2", "English3"?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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