Roku Developer Program

[eoherrer]

Hi, after updating my roku device to 10.5 version, before this I was able to play any widevine content, but not anymore. I'm getting this error:

Using this content settings

{
contentid: "DD9C23B3-6373-44DC-BFDD-F0921D4B4A13"
contenturl: "https://streaming-product.azureedge.net/content/pubcontent/vol/DD9C23B3-6373-44DC-BFDD-F0921D4B4A13/..."
drm: "widevine"
licenseprovider: <Component: roAssociativeArray>
licensetokens: invalid
licenseurl: "https://widevine-proxy.pbox.edge.firstlight.ai/getlicense?service=targetarch&version=1.0&kid=DD9C23B..."
mediaformat: "dash"
}

Playback Error: [ errorCode: fffffffa, errorMessage: Protected content license error., contextDescription: {"category":"drm","clipid":0,"dbgmsg":"buffer:loop:/build/work/2ac1d87d0094fce3/os/RokuOS/System/Source/DRM/DrmEngine.cpp:DRM exception: No addon found for widevine","drmerrcode":0,"errcode":1,"ignored":false,"source":"buffer:loop:/build/work/2ac1d87d0094fce3/os/RokuOS/System/Source/DRM/DrmEngine.cpp"} ]

 

[AmanPunj]

Hi @eoherrer , I am also facing same issue.. how this got resolved any idea ?

[PrashanthT]

Did you resolve this issue?

If yes, How?

Thanks in advance.

[AmanPunj]

Hi Prashanth, In my case video was encoded wrong. 
you can check in roku documents Video encoders used for Roku.

Your player is throwing any error ?

Or try

to install youtube , play a youtube content and then try to play your actual content.

after 10 os version widevine separately download its add ons.