Forum Discussion

viosde's avatar
viosde
Reel Rookie
9 months ago

[OS 14.0.4] Issue with opening the channel page in Channel Store after updating Roku Ultra from vers

After updating Roku Ultra from version 13.1.4 to version 14.0.4, I can no longer open the channel page in the Channel Store using the command launch/11?contentID=XX. I am developing an iOS app and a...
Roku Developer Program
viosde's avatar
viosde
Reel Rookie
9 months ago

Hello.

Here is my configuration:

iPhone 11 Pro Max (iOS 16.0.2)
Roku Ultra 4800X (OS 14.0.4, build 4.12218-C2)
The Roku App (official), Software version 11.4.1.16902284.10

When I try to install any channel via The Roku App (official), the app crashes.

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
9 months ago

Hi viosde,

Thanks for the update and for providing the details precisely.

Rest assured that we already forwarded your information to our Roku appropriate team for review. In the meantime, your patience and cooperation are highly appreciated as we work on this issue.

Please let us know if there's anything else you would like to address. We would be more than willing to assist.

Regards,
Riamie

  • Mykola's avatar
    Mykola
    Newbie
    8 months ago

    Hello
    Facing the same problem 
    Can some one update on the status for this problem ?
    Maybe you guys just changed app store id ? (previously it was '11') 
    If so what is the new one ?