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luiznicolau
Binge Watcher

Channel Behavior Analysis

Hello, about three days I've been trying to publish some channels in different accounts, and in all the Channel Behavior Analysis does not start and ends with an error, even channels that are already published I tested pkg again and it's giving the same error , the test doesn't even start and the message that it failed appears, is anyone else experiencing this problem?

Thank you

Luiz Nicolau

https://vimeo.com/741081032 

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11 REPLIES 11
OddScott
Roku Guru

Re: Channel Behavior Analysis

CBA has been broken for me for the past several days too, failing with simultaneous errors on all 3 tests with known-good Pkg files. Not sure if this is affecting all developers or just some. As of today the CBA page displays this message: "The Channel Behavior Analysis feature is currently undergoing maintenance. Please try again later."

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batteryPOP
Channel Surfer

Re: Channel Behavior Analysis

We are experiencing this issue as well. I am getting a message in a red box reading "The Channel Behavior Analysis feature is currently undergoing maintenance. Please try again later."

ROKU, when will you reach out to developers with an update?

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luiznicolau
Binge Watcher

Re: Channel Behavior Analysis

I received this message from roku:

Hi there,
 
Thank you for your patience. 
 
Please bypass the error message at this time and continue to the Preview and Publish screen. 
 
If your "Schedule for publishing" button is still greyed out, please let us know.

Best

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batteryPOP
Channel Surfer

Re: Channel Behavior Analysis

Thanks so much! The "schedule for publishing" button was indeed active and I was able to complete the process. I'll check back on 8/25 to make sure the channel publishes correctly.

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batteryPOP
Channel Surfer

Re: Channel Behavior Analysis

Hello, are there still known issues with the Channel Behavior Analysis? I'm simply trying to change our Channel Store image to a holiday theme, and loading a package that is unchanged from the version currently available. Yet we fail the CBA every time and the "schedule publishing" button is greyed out so we can't bypass. 

Thanks!

- Greg

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necrotek
Roku Guru

Re: Channel Behavior Analysis

Channel Behavior Analysis is not working well.  This last week my experience has been that any 4xxx device will fail but if it is 3xxx device it will pass.  Keep trying until you get one. Write Roku partner success and let them know. 

batteryPOP
Channel Surfer

Re: Channel Behavior Analysis

YES. Thank you for the encouragement. I finally got a 3xxx and it passed. I was absolutely losing my mind on this! 

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reaper0470
Reel Rookie

Re: Channel Behavior Analysis

Having the same issue today. I just sent in a support ticket. I passed one package earlier today and when trying another package it was failing and found this post. I retested the package that passed and it failed. Same issue. Any 4XXX device chosen. I'm going to try again tomorrow as I keep getting 4X devices for now. 

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batteryPOP
Channel Surfer

Re: Channel Behavior Analysis

The second I saw my test running on a 4xxx i hit refresh on the browser page and re-uploaded the package until I got a 3xxx. It took 4-5 tries. Not the best process, but hey, it worked 🙂

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