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johncong
Newbie

remote only works from 1 foot away

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remote only works from one foot away? i have unplugged everything and it still doesn't work any better. purchased 3 remotes and they all work the same way. any idea how to get a new box under warranty 

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renojim
Community Streaming Expert

Re: remote only works from 1 foot away

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Try:

Step-by-step instructions for returns and warranty replacements | Official Roku Support

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Help others find this answer and click "Accept as Solution."
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renojim
Community Streaming Expert

Re: remote only works from 1 foot away

Jump to solution

Try:

Step-by-step instructions for returns and warranty replacements | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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