Roku has been packed away for a long time, we just got wi-fi again and now im trying to hook it back up but I dont have the original remote& i cant use the remote feature through the app without the device being on the same network. How can I connect my roku to my new internet without the original remote to begin with?
We no longer offer a replacement remote for the Roku Streaming Stick model 3500. However, we would be happy to see what we can do to help get you back up and running.
Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.