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shuffman
Newbie

frozen Roku remote will not function. we have a streaming stick

We have a Roku stick in the back of our tv.  We have streamed successfully until last week when all we could see was the Roku home is  frozen.  Is this a remote problem?  If so, we got a new remote but it doesn't work either.

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1 REPLY 1
Strega2
Roku Guru

Re: frozen Roku remote will not function. we have a streaming stick

Did you try to pair the new remote?

https://support.roku.com/article/360011621473

What model of remote did you buy and what model is the Roku?

 

Banned but back. Because why not?