Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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aprilc
Level 7

cannot turn on my tv!! please help!!

My dog chewed up my Roku remote, I have the remote on my phone. But their are no buttons on my tv, so I can't turn it on! And can't wake the tv with the remote on my phone! Please help!!

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4 REPLIES 4
Tivoburkee
Community Streaming Expert

Re: cannot turn on my tv!! please help!!

Is this a Roku tv? Ot just tv with roku device connected? If its Roku tv, try underneath tv in the middle, see if there are buttons hidden there? 

Edmund
Roku Community Streaming Expert

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aprilc
Level 7

Re: cannot turn on my tv!! please help!!

There are no buttons underneath the tv

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RokuKariza-D
Roku Employee
Roku Employee

Re: cannot turn on my tv!! please help!!

Hey @aprilc

Thanks for the post.

Please reply here with the serial number of the Roku device associated with the affected remote. It can be located at the back or underneath the player itself. 

With more information, we can assist you further.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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renojim
Community Streaming Expert

Re: cannot turn on my tv!! please help!!

@aprilc, I've never seen a TV without buttons on it somewhere, so keep looking.  They can be on the back or along one of the edges.  Once you get it turned on look for a "fast start" option under Settings->System->Power and enable it.  That may allow the remote app to wake it, but I'm not sure.

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