Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Boz
Level 12

Re: Roku remote draining batteries

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@sjpriv wrote:

also, why dont you make an application to be bought for a smartphone to be used with your devices?


See: https://play.google.com/store/apps/details?id=com.roku.remote&hl=en_US&gl=US 

(Free App)

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pan
Level 8

Re: Why is my Roku remote draining batteries?

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Sorry, no. The only solution to a bad remote is a new remote. 

You can put the roku remote on your smart phone, that is a bit fiddly or buy an IR remote (good, inexpensive but must be able to see your Roku),or spend a bit more and buy a non IR remote from Amazon. 

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pan
Level 8

Re: Why is my Roku remote draining batteries and how to fix?

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That is just resetting your Roku. It does nothing to the remote..

Resetting does not stop the remote from draining batteries

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sjpriv
Level 8

Re: Roku remote draining batteries

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this app is not available in your country"

 

why on earth not??? the hardware is here, you had no problem selling that to me. what's the issue with the application??

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Anvil_fire
Level 7

Re: Why is my Roku remote draining batteries and how to fix?

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Ive been having the same issue with my remotes using up batteries quickley since i bought 3 roku sticks 3 yrs ago.  3 yrs later they still havent solved the issue.  Not very environmentally conscious company!!

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Rusty2465
Level 9

Re: Why is my Roku remote draining batteries and how to fix?

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I just finally gave up with The customer service help . I went and purchased rechargeable batteries.  They last longer and cheaper in the long run

 

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stp07030
Level 7

Re: Why is my Roku remote draining batteries and how to fix?

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Hi Danny, we continue to have the same battery drain issue on only one of our many roku remotes.  We tried the factory reset with no luck.  Can you help?  Thanks

scoobyclub
Level 9

Re: Why is my Roku remote draining batteries and how to fix?

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FYI. A couple of alternatives.


https://community.roku.com/t5/Remotes-Accessories/Replacement-Remote-for-Streambar-4k-2-Solutions/m-...


They don't fix the real problem which ROKU ought to be doing but may be a better use of time/money.

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Sherlockspal
Level 7

Re: Why is my Roku remote draining batteries and how to fix?

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Model RC136

Firmware Version 2.01.19.108

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RokuMary-F
Roku Employee
Roku Employee

Re: Why is my Roku remote draining batteries and how to fix?

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Hi @Sherlockspal,

Welcome to the Roku Community!

We'd like to take a closer look to see if there's anything else we can suggest to help. Can you please provide us with more specific information about the issue you are experiencing?

In addition, have you tried running the steps on this link to get your remote back up and running? 

Keep us posted and we'll continue assisting from there if needed.


Best regards,
Mary

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